Open a support ticket

What happens next

We save your ticket and show you its private link right away.
We email you the same link. Keep it private: anyone with it can read and reply to the ticket.
When we reply, we email you. Open the link to read the reply and answer.

Helpful details to include

Which step you were on, and what you expected to happen
Any error message, copied exactly
Your Windows version and whether a school or employer manages the computer

Your support request

Fields marked “required” must be filled in. Please leave out student names, student work, grades, health information, and passwords.

Your name (required)

Email address (required)

We send your private ticket link and our replies here.

What do you need help with? (required)

Dashboard version (optional)

Shown in the badge at the top right of the dashboard, for example 0.9.2.

Subject (required)

Describe the problem (required)

Include what you were doing and any error message exactly as shown. Please leave out student names, student work, grades, health information, and passwords.

Permission to reply

Evolve AI Institute may email me about this support request. (required)

Also send me occasional Evolve AI Institute product news (optional). I can ask you to stop at any time.

Spam check: What is 6 plus 2? (required)

Type the answer as a number.

We store your answers in our website database to reply to you. Read the website privacy notice for details.